Shipping policy

SHIPMENT / DISPATCH TIME

  • Local Orders (Pret): 2 – 3 weeks + 3 – 4 business days for delivery
  • Luxury Pret: 4-6 weeks
  • International Orders (Pret & Luxury Pret): 4-6 weeks + 3 – 4 business days for delivery
  • Studio Orders: 2 weeks
  • Wholesale Orders: 4 – 5 weeks

SHIPMENT CHARGES

  • All international orders may be subject to taxes, duties, surcharges, or additional fees (if applicable).
  • These charges depend on multiple factors including country of delivery, item value, and local customs policies. Since customs policies vary, Mirana has no control over these costs and cannot predict them in advance.
  • Any additional charges must be paid by the customer in order for the package to clear customs.
  • Mirana holds no responsibility for these charges and will not entertain chargebacks, disputes, or refund claims arising from non-payment of customs duties or taxes.

NOTE

  • If you add an additional item to a Ready to Ship (RTS) order, the entire order will follow the standard dispatch timeline for Pret/Luxury Pret.
  • If you wish to receive the RTS item separately, additional shipping charges will apply.
  • Orders consisting only of an RTS item will be dispatched within 48 hours.

DISCLAIMER

All Mirana outfits are made to order. Delivery timelines cannot be expedited, so we encourage customers to plan their purchases accordingly.